Mahkota88 Privacy Policy – Protecting Your Data

Mahkota88 is committed to protecting the privacy and security of every user's personal information in Malaysia. This policy clearly sets out how we manage your data from start to finish.

FAQ Create Account

Information We Collect

When you register and use the mahkota88 platform, we may collect various types of personal information to ensure a smooth, secure, and personalised user experience. This includes:

Account information: Your full name, phone number, email address, date of birth, and login credentials provided during registration.
Device and browser information: Device type, operating system, browser type, IP address, and other technical data automatically collected when you visit our platform.
Payment information: Transaction records in MYR, payment methods used such as online banking and e-wallets, and your deposit and withdrawal history. We do not store full card numbers directly.
Usage data: Records of gaming activity, session duration, pages visited, and user interactions with the platform.
Cookies: Small data files stored on your device to improve your browsing experience.

How We Use Your Information

Information collected by mahkota88 is used for the following purposes:

Verifying user identity and preventing fraud during registration and transactions.
Processing deposits and withdrawals in MYR quickly and securely.
Providing effective and responsive customer support whenever you need it.
Sending important notifications related to your account, security, and platform updates.
Improving platform design, game features, and the overall user experience.
Complying with legal requirements and regulations in force in Malaysia.

We will not use your information for third-party marketing purposes without your consent.

Cookies & Activity Tracking

Mahkota88 uses cookies and similar tracking technologies to enhance your experience. Cookies allow us to recognise your device, remember your browsing preferences, and analyse usage patterns for ongoing improvements.

We use two types of cookies:

Session cookies: Automatically deleted when you close your browser. Used to maintain your login status throughout an active session.
Persistent cookies: Stored on your device for a set period to remember your preferences and speed up future logins.

You can manage or disable cookies through your browser settings. However, doing so may affect certain features on the mahkota88 platform.

Data Storage, Security & Sharing

Storage & Security

Mahkota88 stores user data on servers protected with advanced encryption technology. We enforce strict access controls, conduct regular security audits, and follow data protection protocols that meet industry standards to keep your information secure at all times.

Your data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law.

Third-Party Sharing

We do not sell or rent users' personal information to third parties. Information is only shared in the following limited circumstances:

Approved payment service providers for processing your MYR transactions.
Legal authorities or regulatory bodies where required by law.
Technical partners who assist with platform maintenance and security, bound by strict confidentiality agreements.

User Rights & How to Contact Us

As a mahkota88 user, you have the following rights regarding your personal data:

Right to access: You may request a copy of the personal information we hold about you at any time.
Right to rectification: If your information is inaccurate or out of date, you have the right to request that we update it.
Right to erasure: Under certain circumstances, you may request that we delete your personal data, subject to applicable legal obligations.
Right to object: You have the right to object to the processing of your data for specific purposes, including direct marketing.

This Privacy Policy may be updated from time to time. Any material changes will be communicated through the mahkota88 platform. Your continued use of the platform after changes are published constitutes acceptance of the updated policy.

For any questions about your data privacy, or to exercise any of the rights above, please reach out to our support team via the FAQ or log in to your account and contact us directly. mahkota88 will endeavour to respond to all enquiries within a reasonable timeframe.